Advice and Support

Education for Success:

We believe that education is the key to your success. At CGN University, we are committed to providing students with the support and guidance they need to navigate their academic journey and excel in their chosen programs.

Educational Support Services:

Academic Advising:

Our Education Council is here to assist you with:

  • Selecting courses
  • Understanding program requirements
  • Managing financial records

For personalized advice, please reach out to your advisor at .

Student Services Administrative Assistance:

Our dedicated administrative assistant is available to support you with:

  • Proctored exams
  • Academic records
  • Grades and transcript orders
  • Requirements for completing degrees, diplomas, and certificates

If you need assistance with any of these items, contact the Student Services Administrative Assistant at studentservices@cgnuniversity.com

Support Hours:

Monday – Friday: 9:00 a.m. – 5:00 p.m. (EST)

To expedite support, provide the following information when reaching out:

  • Full name
  • Student number (ID number)
  • Phone number with area code
  • Alternate contact number
  • A detailed description of the problem

If Student Services or Advising is unavailable, leave a voicemail, and we'll get back to you promptly.

After-Hours Student Support:

Understanding the importance of student success, CGN University offers 24/7 support through Student Resources and Advising classrooms within Moodle LMS. Evening support includes assistance with program inquiries, enrollment questions, application forms, policies and procedures, technology support, and more.

Student Success Journey: From admission to graduation, Student Services and Advising maintain regular communication with students to set achievable goals for timely course completion and connect with graduation objectives. Advising and Student Services celebrate achievements along the academic journey, fostering a supportive environment for students.

Empowering Educational Decisions:

Students are responsible for their educational decisions. To enhance your university experience, report needs or problems promptly for a quick and effective solution. At CGN University, your success is our priority!

Thank you for choosing CGN University - Where Your Success Begins!