Withdrawals and Refunds Policy
At CGN University, we understand that circumstances may lead students to consider withdrawing from a course or program. Here is our comprehensive Withdrawals and Refunds Policy:
Notification of Withdrawal:
- Students must inform the University in writing of their withdrawal from a course or program.
- Withdrawal notifications can be sent via email to .
Refund Calculation:
Prior to the First Day of Class:
- Full refund of tuition and fees, excluding a non-refundable 12% administration fee.
After the Start of Class:
- Refunds calculated on a class-by-class basis using the time-based refund policy below.
- 100% refund for classes that never started.
Within Five Calendar Days of Enrollment:
- Students may cancel or withdraw within five days of signing the enrollment agreement for a full refund, excluding the 12% administration fee.
Time-Based Refund Policy:
- 75% refund (minus application fee) for withdrawal during the first 10 days of classes.
- 50% refund (minus application fee) for withdrawal from day 11 through day 24 of classes.
- 50% refund (minus application fee) for withdrawal from day 25 through the end of the quarter, semester, or similar time period.
- 50% refund (minus application fee) for students completing up to 25% of the course of study.
- 25% refund (minus application fee) for students completing more than 25% but less than 50% of the course of study.
Refund Processing:
- Refunds will be paid within 45 days of the student's withdrawal from the University.
Registration Status Codes:
Withdrawn, refund due (WN):
- Student attended classes, withdrawn within refund rules, not transferring to another section.
- W grade will show on the transcript.
Withdrawn, no refund due (WC):
- Withdrawal after 20% of the course start date and before 61% of scheduled hours have passed.
- W grade will show on the transcript.
Drop Delete (DD):
- Student drops the course before the first date of attendance within the refund rules.
- Course will not appear on transcripts; the record is erased.
At CGN University, we prioritize transparency and fairness in our Withdrawals and Refunds Policy. If you have any questions or need assistance, please contact our financial services team.